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ChatWidget = function () {\r\n\r\n    var self = this;\r\n\r\n    function init(context) {\r\n        var parsedContext = parseContext(context);\r\n        self.firstname = parsedContext.firstname;\r\n        self.lastname = parsedContext.lastname;\r\n        self.phone = parsedContext.phone;\r\n        self.email = parsedContext.email;\r\n        self.referenceNumber = context.referenceNumber;\r\n        self.sEvent = context.trackingInfo.sEvent;\r\n        self.sEvar = context.trackingInfo.sEvar;\r\n        self.sEvarVal = context.trackingInfo.sEvarVal;\r\n        self.pageName = parsedContext.pageName;\r\n        self.policyID = parsedContext.policyID;\r\n        self.policyNumber = parsedContext.policyNumber;\r\n        self.area = context.area;\r\n        self.queue = context.queue;\r\n        self.enableCobrowse = context.enableCobrowse;\r\n\r\n        self.widgetPlugin = window.widgetPlugin;\r\n        if (!self.widgetPlugin) {\r\n            self.widgetPlugin = window.widgetPlugin = window.CXBus.registerPlugin(\"PemcoChat\");\r\n        }\r\n\r\n        self.widgetPlugin.subscribe('WebChatService.started', function (e) {\r\n            $('.cx-window-manager').addClass('ui-dialog');\r\n            if (typeof context.getPageAndPolicyContext === \"function\") {\r\n                var contextInfo = context.getPageAndPolicyContext();\r\n                self.pageName = contextInfo.pageName;\r\n                self.policyID = contextInfo.policyID;\r\n                self.policyNumber = contextInfo.policyNumber;\r\n            }\r\n\r\n            toggleCobrowse(self.enableCobrowse);\r\n\r\n            Engagement.Track({\r\n                EngagementType: 'Chat',\r\n                Area: self.area,\r\n                PageName: self.pageName,\r\n                Initiated: true,\r\n                UserAgent: navigator.userAgent,\r\n                PolicyID: self.policyID,\r\n                PolicyNumber: self.policyNumber\r\n            });\r\n\r\n            if (typeof Cobrowse !== \"undefined\" && Cobrowse.IsInSession())\r\n                window.setTimeout(function () {\r\n                    adjustPositionForCobrowse(true);\r\n                }, 500);\r\n        });\r\n    }\r\n\r\n    function startChatSession() {\r\n        window._genesys.widgets.webchat.transport.interactionData.routing.targetAddress = self.queue;\r\n\r\n        self.widgetPlugin.command('WebChat.open', {\r\n            userData: {\r\n                ReferenceNumber: self.referenceNumber,\r\n                Queue: self.queue,\r\n                PolicyNumber: self.policyNumber\r\n            },\r\n            form: {\r\n                autoSubmit: true,\r\n                firstname: self.firstname,\r\n                lastname: self.lastname,\r\n                email: self.email,\r\n            }\r\n        });\r\n    }\r\n\r\n    function toggleCobrowse(enabled) {\r\n        if (typeof window.CXBus === \"undefined\")\r\n            return;\r\n\r\n        if (enabled) {\r\n            var chatPlugin = window.CXBus.registerPlugin(\"Chat\");\r\n            if (typeof chatPlugin === \"object\")\r\n                chatPlugin.subscribe('WebChatService.restored', showCobrowseButton);\r\n            else\r\n                showCobrowseButton();\r\n        }\r\n        else {\r\n            hideCobrowseButton();\r\n        }\r\n    }\r\n\r\n    function showCobrowseButton() {\r\n        // A bit of a hack since at the time when the WebChatService.restored event fires,\r\n        // the elements have not yet been added to the DOM yet. Tried with a MutationObserver\r\n        // but that became tricky and the code was equally ugly and longer.\r\n        window.setTimeout(function () {\r\n            if (typeof Cobrowse !== \"object\" || !Cobrowse.IsSupportedBrowser()) {\r\n                hideCobrowseButton();\r\n                return;\r\n            }\r\n\r\n            if ($(\".cx-cobrowse\").length > 0)\r\n                $(\".cx-cobrowse\").show();\r\n        }, 300);\r\n        $(document).on(\"click\", \".cx-cobrowse\", Cobrowse.Launch);\r\n    }\r\n\r\n    function hideCobrowseButton() {\r\n        window.setTimeout(function () {\r\n            if ($(\".cx-cobrowse\").length > 0) \r\n                $(\".cx-widget.cx-theme-light .cx-cobrowse\")[0].style.setProperty('display', 'none', 'important');\r\n        }, 300);\r\n    }\r\n\r\n    function sendMessage(message) {\r\n        if ($(\".cx-message-input\").length > 0) {\r\n            $(\".cx-message-input\").val(message);\r\n            $(\".cx-send\").click();\r\n        }\r\n    }\r\n\r\n    function parseContext(context) { \r\n        var firstname, lastname, email, phone, pageName, policyID, policyNumber;\r\n\r\n        if (typeof context.getUsername === \"function\") {\r\n            let username = context.getUsername();\r\n            if (username) {\r\n                let usernameParts = username.split(' ');\r\n                firstname = username.split(' ')[0];\r\n                if (usernameParts.length > 1) {\r\n                    lastname = usernameParts.slice(1).join(' ');\r\n                }\r\n            }\r\n        }\r\n\r\n        if (typeof context.getEmail === \"function\") {\r\n            email = context.getEmail();\r\n        }\r\n\r\n        if (typeof context.getPhone === \"function\") {\r\n            phone = context.getPhone();\r\n        }\r\n\r\n        if (typeof context.getPageAndPolicyContext === \"function\") {\r\n            var pageContext = getPageAndPolicyContext();\r\n            pageName = pageContext.pageName;\r\n            policyID = pageContext.policyID;\r\n            policyNumber = pageContext.policyNumber;\r\n        }\r\n        else {\r\n            if (!pageName) {\r\n                pageName = document.location.href.match(/[^\\/]+$/)[0].replace('#', '');\r\n            } else if (options.sEvarVal != undefined && options.sEvarVal == \"Chat SS:Popup\" && pageName.toLowerCase().indexOf(\"loading\") > -1) {\r\n                pageName = $(\"#ui-dialog-title-pep-dialog\").html();\r\n            }\r\n        }\r\n\r\n        return {\r\n            firstname: firstname,\r\n            lastname: lastname,\r\n            email: email,\r\n            phone: phone,\r\n            pageName: pageName,\r\n            policyID: policyID,\r\n            policyNumber: policyNumber\r\n        };\r\n    }\r\n\r\n    function adjustPositionForCobrowse(isCobrowseInSession) {\r\n        if ($(\".cx-webchat:visible\").length === 0)\r\n            return;\r\n\r\n        $(\".cx-webchat\").css(\"bottom\", isCobrowseInSession ? \"80px\" : \"0\");\r\n    }\r\n\r\n    return {\r\n        Init: init,\r\n        StartChatSession: startChatSession,\r\n        SendMessage: sendMessage,\r\n        ToggleCobrowse: toggleCobrowse,\r\n        AdjustPositionForCobrowse: adjustPositionForCobrowse\r\n    }\r\n}();"]}