Q: Who does PEMCO insure?
A: PEMCO insures Washington state residents only.
Q: There's no PEMCO agent in my area and I don't want to be charged for long-distance calls. How can I reach you?
A: Call our toll-free number, 1-800-GO-PEMCO (1-800-467-3626). Our customer service representatives are here to help you from 6 a.m. to 12 midnight weekdays and 7:30 a.m. to 6 p.m. weekends.
Q: I only have time to call and ask questions after work. Is it possible for me to call in the evening?
A: Absolutely. You can call our customer service representatives from 6 a.m. to 12 midnight weekdays and 7:30 a.m. to 6 p.m. on weekends; holidays are 8:30 a.m. to 5 p.m.
Q: What do I do if I have a claim to report on a weekend or holiday?
A: There's no need to wait until the weekend or holiday is over ? you can report a claim 24 hours a day, 365 days a year. Just call us at 1-800-GO-PEMCO (1-800-467-3626).
All coverages are subject to policy terms, conditions, and exclusions.
