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We'd love to hear from you

Call us!

1‑800‑GO‑PEMCO (1‑800‑467‑3626)

Just call 1‑800‑467‑3626 for all your insurance needs. Report a claim, add a vehicle to your policy, report a change of address, or ask about your billing statement. One number gets you anywhere you need to go.

Email us!

For general inquiries, send us an e-mail using our secure online form.

PEMCO customers who have an online account can request a policy change. If you don’t have an online account, register now.

Vendor inquiries

Fax us!

206-268-2735 for Customer Service
206-268-2715 for Claims

Washington Relay for the hearing impaired:

dial 711 or 1‑800‑833‑6384

This service allows hearing callers to communicate with TTY users and vice-versa through specially trained operators. The operator will dial the requested number and relay the conversation between two callers. All calls are strictly confidential.

Mail correspondence to:

PEMCO Insurance Company
PO Box 778
Seattle, WA 98111-0778

Office locations

You can also view a list of our sales and claims office locations.

PEMCO ID Smart
1-800-467-3626
©2014, PEMCO Mutual Insurance Company, Seattle, WA