PEMCO claims center

 
 
 

Make a claim

Report a claim 24 hours a day, 7 days a week. Click below to file online or call
1-800-467-3626.
 

Report a claim

Find a Repair Shop

PEMCO's Timesaver Repair Program includes trusted body shops and car repair specialists who manage the process (and paperwork) for you.

You have the right to repair your vehicle at any shop you choose. PEMCO does not require you to repair your vehicle at a particular repair shop.

Find a repair shop

Find a Contractor

You can easily find a contractor in your area by searching this list we compiled for your consideration. These are contractors that other PEMCO customers have used.

You may choose any contractor you prefer for clean-up services and repairs. PEMCO doesn’t require you to use any particular contractor.


Find a contractor

 

 
How we help with accidents, injuries and claims  
 

GLASS-ONLY REPAIR OR REPLACEMENT

GLASS-ONLY REPAIR OR REPLACEMENT

PEMCO has teamed up with Safelite Solutions for a seamless process to get you and your vehicle back on the road. If you have comprehensive coverage and have a glass-only damage claim, simply call Safelite Solutions at 877-646-8966, or report your claim and schedule repairs directly online.  

You have the right to repair or replace your glass at any shop you choose. Safelite Solutions will work with you and your shop of choice. PEMCO does not require you to repair or replace your vehicle’s glass at a particular shop. 

TOWING AND ROADSIDE ASSISTANCE

TOWING AND ROADSIDE ASSISTANCE

Worry less and live more with PEMCO’s towing coverage. Select this additional coverage, and if you have a mechanical breakdown and need roadside assistance, help is only a phone call away at 1‑866‑882‑4840.

Tow reimbursement form

If you’ve had the tow completed, please submit this quick form for reimbursement. We’ll take care of the expense according to your coverage.

Call us at 1‑800‑467‑3626 if you need to verify your coverage.

 

AUTO ACCIDENT

AUTO ACCIDENT

You’ve got a PEMCO defender standing by, ready to get you back on the road. Follow the steps below to make sure everyone’s safe, and then begin the process of getting you back to your next Northwest adventure.
HOME CLAIM

HOME CLAIM

Your home is your sanctuary, and PEMCO is here for you to make sure it stays that way. Here are the steps, resources and partners we’ve put in place to return your home (and your life) to normal.
BOAT ACCIDENT

BOAT ACCIDENT

Boating mishaps are an unfortunate yet all too common occurrence for life in the Northwest. PEMCO is here to help you get back on the water as quickly as possible.

Additional claim and damage repair resources

How to hire a contractor after your home is damaged

Finding and hiring the right sub for the job.

Learn More

PEMCOID Smart™ identity fraud services (powered by Cyberscout)

How to cope if you’ve fallen victim to identity theft.

Learn More

FIND VIN CHECK AND CONSUMER TIPS AT NATIONAL INSURANCE CRIME BUREAU

NICB: National Insurance Crime Bureau.

Search VINCheck, report fraud, learn how to prevent insurance fraud, and more.

Visit NICB