datetime;#2020-03-05 11:25:00 datetime;#2020-04-15 00:00:00
PEMCO customers, we're here to helpclose

We hope you and your family are staying safe and healthy. If you need help with claims or customer service, or are experiencing financial difficulties and need to discuss billing options, please get in touch with our agents. You can log in to your account and chat with us, or call us at 1-800-GO-PEMCO (1-800-467-3626).

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Convenience! Sign in and do it yourself from anywhere, anytime. Make coverage changes, pay your bill, download your insurance ID card, report a claim, and more.

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For general inquiries, send us an email using our secure online form.

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Customer service representatives are available weekdays, 7 a.m. to 6 p.m., and Saturdays, 8:30 a.m. to 5:00 p.m.



206-268-2735 for Customer Service
206-268-6512 for Claims

Mail correspondence

PEMCO Mutual Insurance Company
PO Box 778
Seattle, WA 98111-0778

Seattle headquarters

1300 Dexter Avenue N.
Seattle, WA 98109-3571

206-628-4000 phone
1-800-467-3626 toll free

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19020 33rd Avenue West, Suite 680
Lynnwood, WA 98036

425-712-7700 phone
1-800-467-3626 toll free

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16201 E Indiana Ave, Suite 4000
Spokane Valley, WA 99216

509-323-8901 phone
1-800-467-3626 toll free
509-323-8951 fax

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