JD Power five trophies


Your story is our story

At PEMCO, our mission is to free our communities to worry less and live more. We do this by protecting not just our members’ belonging – we protect their ability to carry on their normal lives, even when nothing feels normal.

We’re honored to add another J.D. Power trophy to the case. But we’re even prouder of the people we stand behind and difference we can make in their lives.

Our members say it best:

PEMCO Insurance received the highest score in the Northwest Region of the J.D. Power 2013-2018 U.S. Auto Insurance studies of customers’ satisfaction with their auto insurance provider. Visit jdpower.com/awards.

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We are long time PEMCO auto insurance policy holders.  Our teenage son crashed his ride.... first no one injured which was very good.  PEMCO Insurance was awesome! From John Floyd who took our claim to the adjuster who negotiated a very fair settlement.  PEMCO really is top grade.  We are very pleased with PEMCO and their employees who were helpful, understanding, nonjudgmental and most of all personal which meant so much to our family.  You really get what you pay for!  Thank you PEMCO!Mike
Not only did they provide an awesome rate, but they really came through in a pinch! They take care of business when things get sour and you have to file a claim. Highly recommend!Tyler
PEMCO has been our insurer for over 30 years. We have had major home claims as well as auto claims and at every level each PEMCO employee has provided exemplary service and prompt attention to every detail. I always feel like PEMCO has my back.Kae
I have enjoyed working with the representatives of Pemco. Every interaction I have had with the company has been a positive experience. Thank you for being a company that cares for the people you serve.Kamee
After years of being with another insurance company that was bought out, we shopped around and were horrified at the premiums we had been paying vs what we were quoted by PEMCO. We have had excellent customer service and I enjoy the monthly newsletter.  Thank you!Katrina