Service Policy Change FAQ

Policy Changes faqs

What auto policy changes can I make using my PEMCO self-service account?

You can make a variety of changes to your auto policy, including: add a vehicle, remove a vehicle, change the vehicle use, change the vehicle location address, change coverage(s), and add, remove or update your vehicle loan or lease.

How do I get a quote on a new vehicle?

You can call us directly at 1-800-467-3626, contact your local agent or log into your online account to get a quote.

For a vehicle already on my policy, how do I change its status to "stored?"

You can change the use of your vehicle to "stored" by logging into your online account and using the Change Vehicle Use or Location feature. You can also access “Make a Policy Change” through the PEMCO app. Note: Stored use is for vehicles that will not be driven for at least 30 days.

How do I get proof of insurance or an ID card?

You can also use the Go PEMCO app (available for Android and iPhone). With the app, you can show your electronic ID card as proof of insurance in both Washington and Oregon (as well as most other states).